What is the return and exchange policy?
DroppedWear offers a 30-day money back guarantee on all products. If you would like to return or exchange an item, please contact CafePress to fill out a request form, and they will send you an RMA and instructions on how to send the item(s) back. Shipping charges are not refundable.

What is your 100% satisfaction guarantee?
Shop from home with the comfort of knowing that your order is backed by a 100% Money Back Guarantee. This 30-Day Guarantee gives you plenty of time to check items for color, high-quality, and size for yourself, family and friends. If for any reason you need to return or exchange an item, just contact the CafePress Customer Service department and you're done!

How do I check my order status?
Check the status of any of your orders by visiting the CafePress Order Status page. This is the easiest and fastest way to get the most current information regarding your order.

When you click on Order Status, you will be prompted to sign in with your email address and password. An order summary page will provide you with detailed information about your current or past orders. If your order has not been processed you may modify or cancel your order from this page.

If your order has been shipped via UPS, you may track it using links provided in your order detail. It may take up to one (1) business day for your information to be posted on the UPS website.

How do I order by phone?
To order by phone, please call us toll-free at 1-877-809-1659 during our customer service hours. Before calling, please note the Product Numbers of the items you wish to order. To find the Product Number, simply click on the item you wish to order and locate the Product Number below the item name (such as White T-shirt).